We've made paying for your policy easy and flexible. If you ever experience any issues paying for your insurance, please contact us.
Paying for your policy
To ensure that you are covered from the moment you need it, we will always take payment at the time of purchase. If you have selected a monthly policy, this means that we will charge the initial monthly premium at the time of purchase. Subsequent monthly premiums will be deducted every month from the policy start date.
Spread the cost of your insurance over 12 months at no extra cost. Simply choose the monthly option for your home or car insurance.
If there’s ever an issue with completing a payment, we’ll immediately email the the main policy holder. Learn more about failed payments.
Changing your payment method
Whether your credit card is expired, canceled, or simply needs to be swapped out for a new one, you can easily update it online. Simply log into your Huddle.com.au online account, and select "My Account" on the top right-hand side. Go to "My policies" and select the policy you wish to update.
Tip: We require all payments to be made by credit or debit card. Unfortunately, we are unable to accept direct debits, direct bank deposits or cheques.
Refunds and cancellations
If you decide to cancel your policy at any time, we will process any refund due in accordance with the relevant policy PDS. Learn more about cancelling your policy.